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AutoDM monitors comments on your Instagram posts in real-time via the official Meta Graph API. When a comment contains one of your configured keywords, the automation fires instantly and sends a pre-written DM to that user. You can set it to match exact phrases, partial text, or use fuzzy matching.

AutoDM is built with account safety as a top priority. We use built-in anti-ban cooldowns, randomised human-like delays, and a configurable daily DM limit. Our Safe Mode feature is enabled by default and ensures your automation follows Instagram's rate limits. Thousands of users run AutoDM daily without any issues.

No. AutoDM connects to Instagram exclusively via the official Meta Graph API using OAuth tokens. We never ask for or store your Instagram password. Your account security is entirely maintained by Meta's authentication system.

On the Starter plan you can connect up to 3 Instagram accounts. On the Pro plan, you can connect up to 10 accounts. Need more? Contact us for custom enterprise pricing.

Yes! AutoDM works on Instagram Feed Posts, Reels, and Stories (story reply comments). You can configure different keyword triggers for each content type from the campaign setup wizard.

If a DM cannot be delivered (e.g. the user has DMs restricted), AutoDM logs the failure in your Activity Logs with a detailed reason. You can optionally enable email notifications for delivery failures in your Settings → Notifications panel.

Yes, you can cancel at any time from Settings → Billing. Your plan remains active until the end of your current billing period. No refunds are issued for unused time, but you will not be charged again after cancellation.